FAQ

Check out our frequently asked questions below. If you still need help please contact us.

Shipping

Where do you ship to?

We currently ship within Canada and to the US. If you are outside of these areas and are looking to place an order, please contact us for a shipping quote.

How long does shipping take?

Shipping within Canada is usually between 3-5 business days.

Shipping to the US is usually 7-10 business days. This can vary slightly due to border/customs.

Both of these can vary during the holiday season.

How do I track my order?

Canadian orders come with tracking. Tracking can be found in the confirmation email once your order ships.

US orders can upgrade shipping for tracking. Please send us a message before you place your order.

Returns

How do I return an item?

Unfortunately at this time we do not accept returns. Should you have any issues with your order please contact us.

General

What age are your products for?

Our products are recommended for children 3+ or children who are no longer mouthing items. Adult supervision is required.

How long do the mixes last?

If played and stored properly the mixes can last months. Always remember to play with clean, dry hands and store back in a sealable container or bag away from direct sunlight.

Check often for signs of wear and dispose of any broken materials.

Do you offer discount codes?

Yes we do! Enter your bulk discount code at checkout to save on your order.

Only one discount code can be used per order. No discount codes can be applied after order has been placed.

Click here for the discount codes!

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